Educators, Curators and Docents: Creating Interpretive Resources based on Conversation 
Beth Harris, USA
Christina Olsen, Portland Art Museum, USA
Steven Zucker, Fashion Institute of Technology, USA
http://portlandartmuseum.org/multimedia/permanent/
http://smarthistory.org/case-study-the-portland
This paper explores the impact of a workshop held at the Portland Art Museum in May 2009, in which docents, curators, and educators together discussed and created twelve video-based “conversations" about works of art in the Museum, under the guidance of Smarthistory founders Steven Zucker and Beth Harris. Evaluation conducted of both the workshop and videos raises questions about the value of “expertise" for visitors, and the significant advantages of conversation over monologue as a pedagogical method.
Session: Actionable Research [research]
Keywords: interpretation, conversation, mobile, podcasting, visitor studies, iphone
