Electronic Records Research 1997: Resource Materials

Compilation Copyright, Archives & Museum Informatics 1998
Article Copyright, Author

Business Imperatives for DM

Business Imperatives for DM

President's call for Knowledge Bank
Bank obligated (per Articles of Agreement) to maintain records
Record-keeping also fueled by real-world user needs
Evolution of more flexible forms of work organisation (cross-functional teams, sector networks)

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Notes:

Knowledge Bank:

To help staff extend networks and partnerships beyond time & distance boundaries
To enable Bank clients to reach into organisation for variety of assistance and expertise
To allow development knowledge to flow where it's needed

Real-World User Needs

Longstanding needs reflected in numerous info./knowledge management requirements studies
- Access in real-time to Bank ?store of knowledge?
- Access to ?store of knowledge? from the field
- Clients able to record their views about (annotate) works-in-progress
- Make info. collected in field widely available to others in Bank