Grindstone Island

Summer 2002 Seminars

Main Lodge




Evaluating Quality and Usability of Museum Web Sites

July 27 - August 2, 2002


Paolo Paolini, Franca Garzotto, and Nicoletta Di Blas, Politecnico di Milano, Milan, Italy


The course addresses both the principles and the criteria for assessing the quality and usability of museum Web sites. Participants will engage in hands-on experiences, where Web sites are discussed and evaluated in detail. Different levels of evaluation will be considered, including interface, content, structure, navigation, and functionality. An innovative systematic approach (MILE), based upon user scenarios will be taught and used throughout.

Full Outline


  • Systematic MILE: a method for evaluation, introduction

  • MILE: evaluating structure and navigation
  • DAY 2

  • Structure And Navigation Evaluation (hands on) 1

  • Structure And Navigation Evaluation (hands on) 2
  • DAY 3

  • MILE: evaluating content

  • MILE: evaluating the interface

  • Content And Interface Evaluation (hands on) 1
  • DAY 4

  • MILE: scenarios' based evaluation

  • MILE: how to obtain scores and how to work with them

  • Scenarios' Based Evaluation (hands on) 1
  • DAY 5

  • Obtaining Scores And Working With Them (hands on)

  • Recap Of The Method And Discussion

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